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Swarovski Website Review & Ratings + Swarovski Coupons

Swarovski: Products & Services

From sparkling stylish animals to elegant and chic necklaces, Swarovski became famous for their crystal collection and creations.  An affordable alternative to expensive jewelries and precious stones, the Swarovski Online Shop offers a wide collection of products which provides the perfect amount of visual detail necessary to make a confident purchase.  

The Swarovski site offers the following products and services:

  • A jewelry selection of rings, earrings, necklaces, pendants, charms, bangles, bracelets, and brooches .
  • A wide collection of perfect gift ideas from the reasonably priced to the most expensive crystal products. Also available are charms, fashion, accessories, sunglasses, watches, home accessories, figurines and gift cards.
  • A fashionable magazine and an exciting Crystal Society group for Swarovski enthusiasts. 
Swarovski: Company Background

The Swarovski brand started out with the discovery of a revolutionary way to process crystals more precisely by its founder Daniel Swarovski. What started out as a simple crystal cutting factory in Wattens, Austria in 1895 eventually branched out into the production of different crystal-based items such as jewelry, home décor, accessories and even crystal fabric.

After more than a century of producing exquisite products, Swarovski now has a commanding presence worldwide with its global distribution network covering up to 42 countries and production outfits located strategically in 8 countries. 

Swarovski: Customer Feedback & Reviews

“I was SO excited to get this in the mail. It’s my first Swarovski snowflake! I’d read reviews on previous ornaments and I was a little worried; but the box came and it’s in brand new condition with no residue of anything. I took the snowflake out and put it in the sunlight for a second and watched the colors bounce onto the walls. It’s so beautiful, worth every penny!” – Camille, rated 5/5 stars, Amazon customer reviews.

“The Swarovski necklace came on time and in great condition. I have been very pleased with the consistency in the items shipped and the quality. Thanks for your great service.” – John Noriega, Amazon Verified Purchase, rated 5/5 stars.

The customer reviews on  Swarovski’s products and services usually earn a low rating when it comes to customer service and product quality. 

Swarovski: Business Credibility & Trustworthiness

Due to its long history in industry, Swarovski has become a household name. Products containing the Swarovski crystals have been featured many times over in different media outlets like CNN, Examiner.com and the Chicago Tribune.

The company has reached even the stage of the Academy Awards as Swarovski crystals became the highlight of the Oscars curtain in 2010.

Swarovksi is certified with the ISO-4001 standard, proving its compliance with international environmental standards. Even its Swarovski headquarters located in Zurich, Switzerland has gone ‘green’ as it was tagged by CNN as one of the greenest buildings in 2011.

Still, Swarovski Ltd. is not accredited with the Better Business Bureau and has received an F rating mainly due to minimal complaints regarding the product and/or service.

Swarovski: Website Popularity & Google Ranking

According to Alexa.com traffic rankings, Swarovski placed at  #7,960 in the world and #6,870 in the US. It also says that the site appeals to more women and its online visitors are usually in the age bracket of 25 to 35 who surf online from work and have acquired postgraduate education.

Compete.com ranks Swarovski at #6,024 with 348,644 unique visitors, while prchecker.info ranked the site a 6/10.

Swarovski: Social Media Presence

Swarovski maintains up-to-date social media pages on the internet. It has an active  account on Facebook which recently reached 1.1M likes.  On Twitter, Swarovski has already gained 60,409 followers.  They also have a YouTube account with 1,603 subscribers and 1.3M views of their uploaded recent videos, Google Plus with 545,538 likes and followers, and Pinterest  with 1.4M followers.  

All these sites are regularly updated and it features their latest products, designs and collections. Photos and videos are also available on these sites. 

Swarovski: Website Security & Safety

To prevent credit card fraud when purchasing Swarovski products online, all payment transactions are kept secured through Swarovski’s 3D-Secure protocol, an XML-based protocol for additional security layer for online credit and debit transactions.

Upon checkout, you will be asked for an authorization passcode that is assigned by your credit card company. This further increases the security for the customer and the Online Shop.

According to Google’s diagnostic test, the Swarovski online site is not currently listed as suspicious. For the past ninety days, Swarovski has not hosted any malicious software.  

Swarovski: Pricing & Packages

If you are looking for reasonably priced gift ideas, Swarovski is the best option for you.  The relatively low price for Swarovski crystals as compared to other precious gems and stones give Swarovski crystals a comparative edge in the market.

Below is the list of prices of Swarovski creations:

Necklaces: €69.00 to €1,300.00

Rings: €59.00 to €549.00

Bracelets: €50.00 to €310.00

Jewelry Set: €99.00 to €349.00

Novelty Items: starts at €34.00

Swarovski: Shipping Rates & Policies

Swarovski provides international shipping in various countries though they do not deliver to PO Boxes or APO/FPO addresses.

All shipments in the US, Canada and Europe are handled by UPS, Swiss Post in Switzerland, and Schenker to Australia, Japan and Korea.

Swarovski also offers free standard shipping of products over €75.00.

Swarovski: Payment Methods Accepted

Swarovski accepts several paymemt methods online. It accepts Visa, Eurocard, Mastercard and American Express. 

You can also buy online via your PayPal account or Wirecard which is a prepaid card that can be monitored online.

Purchases by invoice are also accepted for registered users from Germany and Switzerland for orders up to €500 or CHF 750 in total. 

Swarovski: Returns, Refunds & Exchange Policy

For products purchased via Swarovski’s Online Shop, items may be refunded two weeks after receiving the product. All you have to do is send the label attached to the delivery receipt to this address:

Swarovski Digital Business USA Inc.

Attn: SCO Returns

2 Slater Road

Cranston RI 02920

USA

Gift cards and vouchers are non-refundable. Products purchased online cannot be replaced in Swarovski retail stores. 

Swarovski: Product images & screenshots
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